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Home » Dissemination and Capacity Strengthening » Publications » Citations library RIS format issues with languages other than English
Citations library RIS format issues with languages other than English [message #8996] Mon, 25 January 2016 13:06 Go to next message
Sarah B is currently offline  Sarah B
Messages: 23
Registered: June 2013
Member
I'm using the downloadable DHS citations which are absolutely wonderful -- thanks for making this tool available.

I'm using Zotero standalone on a Mac, and when I import the library in .RIS format, non-English characters are not read correctly, shown in this screenshot. Is there a known way to resolve this issue?

Thanks!

index.php?t=getfile&id=494&private=0
Re: Citations library RIS format issues with languages other than English [message #9022 is a reply to message #8996] Wed, 27 January 2016 13:49 Go to previous messageGo to next message
Erica-DHS is currently offline  Erica-DHS
Messages: 23
Registered: January 2013
Member
Dear user, we are investigating the issue and will get back to you as soon as possible. This particular issue may require outside assistance as we do not have access to Zotero on Macs for testing, so we thank you in advance for your patience.
Re: Citations library RIS format issues with languages other than English [message #9072 is a reply to message #8996] Fri, 05 February 2016 12:31 Go to previous messageGo to next message
Erica-DHS is currently offline  Erica-DHS
Messages: 23
Registered: January 2013
Member
Hi Again,
We've done some exploring and may have a solution: Try changing the "import character encoding" to 'Western". The default is "auto" which doesn't work for some reason. See image: index.php?t=getfile&id=496&private=0

Let us know if this works!
Erica
Re: Citations library RIS format issues with languages other than English [message #9076 is a reply to message #9072] Mon, 08 February 2016 13:25 Go to previous message
Sarah B is currently offline  Sarah B
Messages: 23
Registered: June 2013
Member
Fantastic, that works perfectly. Thank you!

For clarity, in case other users have this issue: you must set your import preferences in Zotero *before* attempting to import the .ris file.

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