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Citations library RIS format issues with languages other than English [message #8996]

Mon, 25 January 2016 13:06

Sarah B
Messages: 23
Registered: June 2013

Member

I'm using the downloadable DHS citations which are absolutely wonderful -- thanks for making this tool available.

I'm using Zotero standalone on a Mac, and when I import the library in .RIS format, non-English characters are not read correctly, shown in this screenshot. Is there a known way to resolve this issue?

Thanks!

index.php?t=getfile&id=494&private=0

Attachment: CiyVirb - Imgur.png
(Size: 285.92KB, Downloaded 1239 times)

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Re: Citations library RIS format issues with languages other than English [message #9022 is a reply to message #8996]

Wed, 27 January 2016 13:49

Erica-DHS
Messages: 23
Registered: January 2013

Member

Dear user, we are investigating the issue and will get back to you as soon as possible. This particular issue may require outside assistance as we do not have access to Zotero on Macs for testing, so we thank you in advance for your patience.

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Re: Citations library RIS format issues with languages other than English [message #9072 is a reply to message #8996]

Fri, 05 February 2016 12:31

Erica-DHS
Messages: 23
Registered: January 2013

Member

Hi Again,
We've done some exploring and may have a solution: Try changing the "import character encoding" to 'Western". The default is "auto" which doesn't work for some reason. See image: index.php?t=getfile&id=496&private=0

Let us know if this works!
Erica

Attachment: Zotero options.png
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Re: Citations library RIS format issues with languages other than English [message #9076 is a reply to message #9072]

Mon, 08 February 2016 13:25

Sarah B
Messages: 23
Registered: June 2013

Member

Fantastic, that works perfectly. Thank you!

For clarity, in case other users have this issue: you must set your import preferences in Zotero *before* attempting to import the .ris file.

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